Elevated Requeue Rates for Sudo-required Builds

Incident Report for Travis CI

Resolved

The issue causing the requeues has been fixed and the situation is currently stable.
Posted Jun 06, 2018 - 12:13 UTC

Identified

We have identified the problem and are currently rolling out a fix.
Posted Jun 06, 2018 - 11:15 UTC

Investigating

We are seeing an increased rate of requeued jobs in our sudo-required infrastructure, which affects jobs both in travis-ci.com and travis-ci.org. We continue investigating the situation and will keep posting updates as soon as we have more details. Thank you for your patience.
Posted Jun 06, 2018 - 09:26 UTC

Monitoring

Requeues are stabilizing for sudo-required builds. We are continuing to monitor.
Posted Jun 06, 2018 - 01:07 UTC

Update

We’re seeing elevated requeue levels for about 3% of our sudo-required builds for both free and paid and are investigating upstream causes. Build capacity remains at 100%.
Posted Jun 05, 2018 - 23:11 UTC

Investigating

We are currently investigating reports of builds on our sudo-enabled GCE infrastructure not booting.
Posted Jun 05, 2018 - 22:11 UTC
This incident affected: Builds Processing (Linux and Windows Builds).