Build queueing issues on .org

Incident Report for Travis CI

Resolved

Backlogs for .org builds have cleared on all our infrastructure. We have resumed full operational status.
Posted Jul 25, 2016 - 23:54 UTC

Update

The backlog on .org builds for docker and gce have cleared. We are continuing to monitor all .org OSX builds on our Mac Infrastructure.
Posted Jul 25, 2016 - 23:09 UTC

Monitoring

Our queueing bottlenecks have been resolved and scheduling times have returned to normal. Queues on all infrastructures are processing at a faster rate. We will continue to monitor the backlog.
Posted Jul 25, 2016 - 23:06 UTC

Investigating

Further investigation has shown slow response times in our AMQP message broker for both Scheduler and Hub for our .org builds. We are investigating further and have scaled out to remediate. Backlogs are continuing to process.
Posted Jul 25, 2016 - 22:03 UTC

Monitoring

Additional fixes have been deployed to our build scheduler, and backlogs continue to be processed.
Posted Jul 25, 2016 - 19:48 UTC

Identified

We have identified performance issues in our build scheduler and deployed a fix. We are starting to process the backlogs on all infrastructures.
Posted Jul 25, 2016 - 19:00 UTC

Investigating

We are investigating delays in build queueing which are impacting .org users.
Posted Jul 25, 2016 - 18:02 UTC