Logs Delayed on .org

Incident Report for Travis CI

Resolved

Our service has recovered and is operating normally. Thank you for your patience!
Posted Nov 02, 2016 - 02:09 UTC

Monitoring

All logs have been processed and the backlog is cleared now. We are continuing to monitor the situation.
Posted Nov 02, 2016 - 01:27 UTC

Update

We're processing logs now, and the current trends will mean we're caught up in under an hour.
Posted Nov 02, 2016 - 00:34 UTC

Update

Switching to another database, logs are not being processing right now.
Posted Nov 01, 2016 - 23:54 UTC

Update

After digging into the issue with our database provider's support. We're working on provisioning a new database and will be failing over to it once it is ready.
Posted Nov 01, 2016 - 23:00 UTC

Identified

We're seeing ongoing database performance issues and are working with our database infrastructure provider to determine the best course of action to resolve this.
Posted Nov 01, 2016 - 22:12 UTC

Update

We continue investigating the delayed logs issue on .org.
Posted Nov 01, 2016 - 20:28 UTC

Investigating

We are currently investigating reports of delayed logs on https://travis-ci.org/
Posted Nov 01, 2016 - 18:11 UTC