Support E-mail Availability
Incident Report for Travis CI
Resolved
We have modified our spam filtering rules to prevent all e-mails from being identified as spam. We have also recovered all e-mails that were wrongly filtered. We will be replying to these as soon as possible. Thank you for your patience!
Posted 6 months ago. Nov 25, 2018 - 06:09 UTC
Identified
It turns out that some e-mails were wrongfully identified as spam on our e-mail provider's side and they couldn't reach our ticketing system because of this.
Posted 6 months ago. Nov 25, 2018 - 06:07 UTC
Update
We invite you to contact us for support or other types of requests in our forum in the meantime: https://travis-ci.community.
Posted 6 months ago. Nov 24, 2018 - 21:40 UTC
Investigating
We see issues with support emails not arriving to the support inbox, and are working with our upstream provider to get this resolved.
Posted 6 months ago. Nov 24, 2018 - 17:14 UTC