Missing build requests for Pull Request events

Incident Report for Travis CI

Resolved

The issue has been resolved.
Posted Mar 10, 2017 - 18:43 UTC

Update

We have a report of close/reopen not triggering a PR build. In this case, try pushing a new commit (or force on top).
Posted Mar 10, 2017 - 18:27 UTC

Monitoring

We have deployed the fix for the upstream API change. As previous PR build requests are lost, please close and reopen the affected PRs to trigger builds.
Posted Mar 10, 2017 - 18:03 UTC

Identified

We have traced the missing builds issue to a change in the upstream GitHub API that introduced new PR statuses we have not previously accounted for in our GitHub API client. This caused PR requests to be dropped. We are working on a fix to account for the new statuses.
Posted Mar 10, 2017 - 17:52 UTC

Investigating

We're currently investigating reports of missing builds for Pull Requests in https://travis-ci.com and https://travis-ci.org
Posted Mar 10, 2017 - 16:21 UTC