Network Connectivity Errors

Incident Report for Travis CI

Resolved

This incident has been resolved.
Posted Aug 08, 2019 - 14:19 UTC

Update

Builds are back to running normally. We will continue to monitor the situation for a short while before closing the incident.
Posted Aug 08, 2019 - 13:45 UTC

Monitoring

Builds that were running on the affected pool have now finished and all builds are back to normal. We're monitoring closely and will post again once we're in the clear.
Posted Aug 08, 2019 - 10:52 UTC

Identified

We have identified the production systems affected by this issue and have removed these from the pool. No new builds will be affected by this, existing builds in the pool will be allowed to finish but might have network connectivity issues. Please expect additional updates shortly. Thank you
Posted Aug 08, 2019 - 07:50 UTC

Update

We are continuing to investigate this issue.
Posted Aug 08, 2019 - 07:41 UTC

Investigating

We have received several reports of builds failing due to an unsuccessful TLS handshake to *whereami.travis-ci.com:443* on one of our production servers. We are opening this incident to acknowledge the issue and also keep you posted on our work to solve it. Thank you for your patience.
Posted Aug 08, 2019 - 07:29 UTC
This incident affected: Builds Processing (Linux and Windows Builds).