Builds are not triggering for
Incident Report for Travis CI

We are extremely sorry about the outage on this incident and we would like to share some action that has been taken;

  • Issue reported date: The issue has been reported on 24.09.2020 09:12 UTC.
  • Issue: Unstable VCS service, high memory usage
  • Reason: Issue in Bitbucket implementation, infinity loop when a user has been suspended or without permissions to the repository
  • Solution: Check suspended flag before API calls, infinite loop retries removed.
  • Fixed time: 24.09.2020 10:14 UTC
  • Action required from users: None
  • Issue status: Fixed

Thank you for your understanding.

Posted Oct 01, 2020 - 14:04 UTC

This incident has been resolved.
Posted Sep 24, 2020 - 10:14 UTC
A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2020 - 09:41 UTC
The issue has been identified and a fix is being implemented.
Posted Sep 24, 2020 - 09:41 UTC
We are investigating the root cause behind why builds are not triggered for
Posted Sep 24, 2020 - 09:12 UTC
This incident affected: Builds Processing (Linux and Windows Builds).