Build delays for private repositories on travis-ci.com

Incident Report for Travis CI

Resolved

At this time we've cleared up the backlog and are preparing a postmortem for today's incident.

Thanks for your patience as we worked to resolve this.
Posted Aug 31, 2015 - 22:48 UTC

Monitoring

We determined that a database deadlock was the source of the backlog. The deadlock was removed and the worker service began processing builds as expected.

We are still working through the backlog and monitoring things, we'll update again when the backlog is cleared out.

Thanks for your patience.
Posted Aug 31, 2015 - 22:22 UTC

Identified

We've identified that one of the workers for the service that is responsible for handle job status updates, which marks jobs as finished and caused new jobs to run, is not process jobs properly and we are digging into why it is failing to do so.
Posted Aug 31, 2015 - 21:57 UTC

Update

We're working to identify the cause of the delay in builds.
Posted Aug 31, 2015 - 21:29 UTC

Investigating

We are investigating slow build processing on private repositories.
Posted Aug 31, 2015 - 20:57 UTC